Returns & Refunds Policy
At Liquid I.V., we stand behind our hydration products and offer a 60-day satisfaction guarantee. If you are not completely satisfied with your purchase, please reach out to our team to initiate a return or exchange.
Return Process
- 1.Contact Support
Email our customer success team with your order number and the reason for your return within 60 days of purchase.
- 2.Receive Authorization
Once your request is reviewed, we will provide a Return Merchandise Authorization (RMA) number and detailed shipping instructions.
- 3.Pack Your Items
Securely package the unused portion of your product or the original packaging to ensure it arrives safely at our warehouse.
- 4.Get Refunded
After we receive and inspect your return, a refund will be issued to your original payment method within 5-10 business days.